Who We Are
The House of Elévara ecosystem is operated by two related legal entities. Understanding which entity governs your use of each service is important.
Operates the editorial brand, creative programming, talent management, model roster, Elyra Editorial publication, ambassador program, and the physical Collection of fragrance and leather goods.
Note: "Elévara" is spelled with an accented é.
30 N Gould St, Ste N, Sheridan, WY 82801
Operates The Atelier mobile application, all payment processing, member services, banking relationships, and Stripe Connect infrastructure.
Note: "Elevara" in the Wyoming entity is spelled without an accent.
Together, these entities are referred to as "House of Elévara," "we," "us," or "our" throughout this Privacy Policy. The Atelier mobile application and the websites houseofelevara.com and elyraeditorial.com are collectively referred to as the "Platform."
Information We Collect
Account Information
- Email address (used for authentication via one-time passcode)
- Full name and display handle
- City and general location
- Profile photos and portfolio media
- Professional biography and niche categories
- Social media handles — Instagram and TikTok — optional
- Brand name and company information (Patrons only)
Transaction Information
- Booking details including service descriptions, dates, and briefs
- Payment amounts and payout history
- Stripe Connect account identifiers — we do not store full card numbers
- Reference images attached to booking briefs
Usage Information
- Device type, operating system, and app version
- Pages and features accessed within the Platform
- Referral codes used and generated
- Messages sent within The Salon, stored to facilitate your bookings
How We Use Your Information
- To create and manage your account and authenticate your identity via OTP
- To display your profile on The Floor for discovery by Patrons
- To facilitate bookings between Members and Patrons
- To process payments and disburse earnings through Stripe Connect
- To send transactional emails including OTP codes and booking confirmations
- To send push notifications about bookings, payouts, and referral earnings
- To calculate and display earnings, referrals, and tier progression
- To provide customer support and respond to inquiries
- To enforce our Terms of Service and prevent fraud or abuse
- To comply with legal obligations in both Georgia and Wyoming
We do not sell your personal information to third parties. We do not use your data for advertising purposes on behalf of third-party advertisers.
How We Share Information
We share your information only in the following limited circumstances:
With Other Users — Your public profile information including name, handle, city, niche tags, portfolio media, rate card, and tier is visible to other users on The Floor. Patron identities are not displayed publicly.
With Service Providers
- Supabase — database and authentication infrastructure
- Stripe — payment processing and Member payouts via Stripe Connect Express, operated under House of Elevara LLC (Wyoming)
- Resend — transactional email delivery
- Cloudflare — webhook processing and platform infrastructure
Between Our Entities — House of Elévara LLC (Georgia) and House of Elevara LLC (Wyoming) may share data internally to operate the Platform cohesively. Both entities are under common ownership and control.
For Legal Reasons — We may disclose your information if required by law, subpoena, or other legal process under the laws of Georgia, Wyoming, or applicable federal law.
Payments & Financial Data
All payment processing for The Atelier mobile application is handled by Stripe, Inc., under the merchant account registered to House of Elevara LLC (Wyoming). House of Elévara does not store your full bank account numbers, routing numbers, or card numbers.
Members who earn more than $600 in a calendar year will receive IRS Form 1099-NEC as required by law. Tax reporting is administered under House of Elevara LLC (Wyoming).
Data Storage & Security
Your data is stored on Supabase infrastructure hosted in the United States. We implement industry-standard security including encrypted data transmission via HTTPS, row-level security on all database tables, and one-time passcode authentication with no passwords stored.
We retain your account data for as long as your account is active. Financial records may be retained for up to 7 years as required by law.
Your Rights & Choices
- Access — Request a copy of the personal information we hold about you
- Correction — Update your profile information at any time within Settings
- Deletion — Delete your account and associated data at any time
- Portability — Request an export of your data in a machine-readable format
- Notifications — Manage push notification preferences within Settings
To exercise any of these rights, contact us at admin@houseofelevara.com. We will respond within 30 days.
Account Deletion
You may delete your account at any time within The Atelier app via More → Settings → Delete My Account. Deletion is permanent and cannot be undone.
You may also request deletion by emailing admin@houseofelevara.com. We will process requests within 30 days.
Children's Privacy
The Atelier is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, contact us immediately at admin@houseofelevara.com.
Governing Law
This Privacy Policy is governed by the laws of the applicable jurisdiction depending on the service you are using:
- The Atelier app, payment processing, and member services — governed by the laws of the State of Wyoming, United States, under House of Elevara LLC.
- Editorial programming, talent management, ambassador program, and the Collection — governed by the laws of the State of Georgia, United States, under House of Elévara LLC.
- Federal law — All services comply with applicable United States federal law regardless of state jurisdiction.
Any disputes arising from this Privacy Policy shall be resolved in the appropriate jurisdiction for the service in question.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or in-app notice. Your continued use of the Platform after changes constitutes your acceptance.
Contact Us
For all privacy inquiries, data requests, or concerns, contact us at:
- Email: admin@houseofelevara.com
- Phone: +1 (307) 289-4953
- Mailing Address: House of Elevara LLC · 30 N Gould St, Ste N · Sheridan, WY 82801
- Website: houseofelevara.com
For editorial, talent management, or ambassador program inquiries specifically related to House of Elévara LLC (Georgia), you may also contact us at the email above and we will route your inquiry appropriately.